SHIPPING & RETURNS

All our products are available in our main warehouse, so if you make your purchase before 3:00 p.m. (Monday to Friday), the order will be processed the same day. As soon as your order leaves our facilities, you will receive an e-mail notifying you of the order tracking number in case you need it to track it. Orders placed during the weekend will be processed first thing Monday morning. It is from this moment when the delivery period begins.

Free shpping worldwide in all orders. All internaional orders will be shipped from our EU warehouses, Estimated shipping time:

  • EU: 2-4 working days
  • USA/CANADA: 4-7 working days
  • LATAM: 7-10 WORKING

Zenzoo is not responsible for the payment of customs fees and charges that may arise as a product of your order.

If you refuse to accept your order due to high custom charges Zenzoo will not issue a refund for your order.